Support Services

SUPPORT SERVICES

Whether it’s assistance with product selection, technical support, or vendor managed inventory, our aim is to make it as easy as possible for our customers to maintain safe, compliant, and efficient operations.

At LSP Scientific we take pride in our vital role in safeguarding our customers’ employees, products, and processes from contamination and other risks. From product selection to delivery, we aim to offer our customers the highest levels of pre- and post-sales support possible. Beyond providing a comprehensive range of contamination control and PPE products for critical environments, we offer an integrated suite of support services.

Our services are aimed at driving continuous improvement, achieving performance efficiencies, and realising cost savings. They include needs assessment; product sourcing, storage and delivery; support for product trials and validation; technical documentation; change control support; vendor management inventory (VMI service), and training.

We work closely with our customers and leverage our expertise to tailor solutions to match their unique challenges and goals. We deliver our services in accordance with our rigorous quality standards and ISO 9001:2015 certification.

Needs Assessment

We use our expertise to work closely with our customers’ contamination control teams to assess their specific needs. We offer tailored recommendations on the products and contamination control practices best suited to meet their needs while also identifying opportunities for cost savings. This collaborative approach ensures optimal solutions that address both performance needs and budget considerations.

Product Trials & Validation Support

We understand the importance of rigorous contamination control and PPE product testing and validation in guaranteeing efficacy, suitability, and compliance. We offer a support service to streamline the validation process for our customers and help them navigate the process with confidence. We provide sample product for testing suitability and performance, technical documentation, validation data, MSDS and certificates of analysis.

Training

We collaborate with our manufacturing and training partners to offer our customers comprehensive support aimed at empowering their employees with the necessary skills and knowledge to mitigate contamination and safety risks. Through product demonstrations, and tailored training sessions, we equip our customers with the expertise to maximise product effectiveness and implement best practices.

Product Sourcing

We use our team’s combined expertise, our extensive network of suppliers, and our industry knowledge to offer an expert product sourcing service designed to meet regulatory requirements, and the unique needs of individual customers.

Change Control Guarantees

We ensure that all products we provide come with the necessary technical documentation and certificates of analysis. In the interests of transparency and reliability, our change control guarantees mean that proposed manufacturing changes are promptly communicated to all our end-user customers.

Vendor Managed Inventory

We’ve developed a VMI programme that can be tailored to meet the inventory management and order fulfilment needs of individual customers. We provide our VMI service to an agreed schedule, and predefined inventory min/max levels. This tailored approach ensures smooth operations, frees up valuable resources and storage space, delivers cost savings, guarantees optimal inventory, and enhances operational efficiencies for our customers.

Timely Delivery

We recognise the significance of a timely and dependable delivery service. We combine our in-house fleet with leading logistics services to ensure our customers benefit from a cost effective and efficient service to reliably meet their needs.

Download Our Catalogues

Browse our product range. Contact us is you don’t immediately see the perfect product to meet your needs. We’ll source it for you!

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Our Customers Say

Complete Confidence!

We have complete confidence in the equipment maintenance and support we receive from LabService Providers. It is consistently reliable, efficient and cost effective. They deliver an expert service. Glanbia are happy to continue our relationship with LabService Providers and I have no hesitation in recommending them to others.
Siobhan Troy
Central Laboratory Manager || Glanbia

High Quality Service

LabService Providers always deliver a professional, high quality service that is responsive to our laboratory's needs. I wouldn't hesitate to recommend them to other laboratories as a very reliable and competitively priced support option.
Denis O'Keeffe
Laboratory Manager || Dairygold

High Level of Expertise

LabService Providers have supported our critical laboratory equipment and processes for 4 years with a professional preventative maintenance and responsive emergency repairs service. They have consistently demonstrated a high level of expertise, attention to detail and accuracy and have always been very flexible in meeting our exact needs. I have no hesitation in recommending the LabService team to others.
Sheila Kenny
Laboratory Manager || Midleton Distillers

Dependable & Competent

In my experience, LabService Providers is a very professional company with the expertise to deliver dependable and competent equipment sourcing and technical support services. They are knowledgeable about the needs of the laboratory and their response times are excellent for both pressing and routine issues. I am happy to continue our relationship into the future and to recommend this company as a supply and support partner to Irish laboratories.
Eileen Hurley
Laboratory Manager || Tyndall Institute

Prompt & Professional

I know I can rely on LabService Providers for prompt, professional, high quality calibration services at a reasonable price. The level of service and the quality of the reports is always excellent and the service is always tailored to meet our specific needs and schedule. Delighted to continue our relationship with this company and to recommend their services.
Edwin Fay
Managing Director || Dufay (Specialist Courier Services)

GET IN TOUCH

Get in touch to discover how we can put our service expertise to work for your company.
CONTACT US

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Our Company

LSP Scientific specialises in providing the contamination control, cleaning, and PPE products crucial for guaranteeing critical cleaning, contamination control, and personal safety across a range of controlled environments. All the products we supply – from wipes and swabs to disinfectants, cleaning equipment, gloves, disposable clothing, respiratory protection, stationary, flooring, and spill control – have been carefully selected to meet the most stringent requirements and offer reliability and value.

Contact Us

Managing Director: 087 0669949
Sales Director: 087 6923943
doug@lspscientific.ie
claire@lspscientific.ie
accounts@lspscientific.ie

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Location

Unit 3 Innovation Park, Carrigaline Industrial Park, Carrigaline, Co. Cork, P43FN82